Mobile competition and the new 3G technology will shape the environment. Mobile encountered in the operating room performance bottleneck in many development, the development bottleneck is not resolved, will seriously hamper the mobile companies operating room to the centralized management, efficient low cost operation.
1, the Office of functional self-positioning is not clear, extensive management, making the service efficiency and effectiveness of lower sales position
Office has been self-employed existing resources, resulting in inefficient resource outputs.
2, the Office of the lack of wisdom, self-management tools, making the current operating room efficiency operating room to the lower
is the system of fixed working hours, lack of flexibility, and customer the difference between the desired time. operating room to work between the customer's work is precisely the time of the conflict between the powerful, it is necessary to commence the study time for customers to develop flexible working hours system for operating room, operating room to achieve the wisdom to work time management.
3, self-system means the Office of lack of wisdom, making the operating room for war alone can not form a network of self-Hall effect
current use of the information network is weak, the Office of the background in various business systems can not achieve information sharing, network sharing, can not be done to maximize the use of operating room Corps combat advantage. must be formed by operating room networking of information network-based business model business hall chain, enabling customers to go to any one operating room, operating room customers can access information, to promote their respective business.
4, self-Office of the lack of a business intelligence environment
Office recommended to the client business, where sales of the product should have a dynamic, and social environment suited to the trend of simple, bright environment; same operating room should have the layout of the virtual environment, the enterprise portal through In the operating room for business and the Internet at home for exactly the same feeling for business customers in the operating room after the operating room and then the next time you do not need, you can apply for their own online business, and communication among family and friends
5, self-wisdom of the wisdom of the Office of the lack of a sales model
currently operating room in the weaker side. customers to transact business required to sign several agreements in order to run the business, making the customer perception is not good, but also affect the performance of the play. should be back by operating room information system construction, combined circulation of ideas by order, by br> Second, the wisdom of the Office of Performance Management business the general concept of two main lines as a guide
: Li Yue, the total group of the guiding ideology; Province Xu Long, General on company clock ;
4 is the function surrounding the wisdom of operating room positioning, and promote wise management, intelligent systems, intelligent environments, intelligent service and sales floor four wisdom of the implementation of initiatives.
(2) to develop self-Office Model performance indicators and the Office of the performance-driven self-improvement. performance indicator system to take the monthly assessment system to arrangement and design, intelligent scheduling operating room design.
(3) the implementation of belongs to the networking business hall building, network management. At the same time by adjusting the accounting profit business hall of ways to achieve smart expenditure is the difference between the virtual operating room profits.
binding characteristics of micro-regional assessment, the establishment of dynamic adjustment of operating room personnel performance evaluation model and performance to achieve human harmony. while establishing the Office of automatic report generation operating system, use information means the release of operating room personnel, reduce labor costs.
(4) construction of Office of information resource sharing, business more than a single merged channel intelligent linkage building. such as the formation of an advertising company, by the National Business Hall of many tens of thousands of published information on the unified management of the electronic screen in the recommendation to promote their business, even outside some advertising revenue earned by contract; other operating systems to achieve BOSS organic network with 10086 hotline system, customers in the 10086 hotline complaints, staff in the operating system can also be seen; customer complaints in the business hall, 10086 system is also able to display.
(6) try to establish intelligence
sales model to introduce B2C, B2B, B2B2C, C2C and other sales model, combined with customer demand, dynamic Combined sales model to promote the sales of operating room capability. mode of self-service terminals such as B2C sales model transformation, C2C sales staff increase sales capacity, B2B2C lead optimization of business accesible model, business model innovation hall and other network systems.
Third, the project is expected to result value
(1) wisdom of operating room operating room represents the development trend of the sixth generation to improve the management of the construction business hall of wisdom
Li Yue total business that is consistent with the thinking of building in line with the Office of the provincial company Activity and management requirements, on behalf of future trends, enhancing the management level of business hall
(2) Wisdom Business Office , smart environments, smart marketing business hall of the building that do the maintenance of basic services, but also enhance the ability to sell the business hall.
(3) smart operating room , is optimized for the business specified in the direction of the Office, the Office provides business to business sales center transition driving force.
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